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Experience with GoGo In-Flight Internet on Air Canada

By Darren MakThu, 04/15/2010 - 13:55

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GoGo Internet on Air CanadaToday was my first flight on a GoGo Wifi equipped flight on Air Canada, or any other airline for that matter! I have been looking forward to this ever since I heard of the service a few years ago, that allows you to connect to the Internet from any wifi equipped device while on a commercial airplane.

I have always looked forward to flying as a little bit of an escape from the outside world, but there are times when connectivity will help you with that project deadline, or just take your mind off the things you left on the ground.

Currently the service is only available on select Air Canada aircraft flying between Toronto, Montreal and Los Angeles. Part of this fact is because the service relies on terrestrial access points which are only currently licensed in the US. Air Canada is in the trial phase of this service, and I can say that because it has been used on various airlines in the US for the past couple of years, the login process, and the service itself is very polished.

Cost is currently $7.99 which for this five hour flight is pretty reasonable, but I have to say I am not sure if I would use the service on a 2.5 hour flight. Not because it is cumbersome to use, but because of the cost.

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Air Canada Begins Offering In-flight Wi-Fi from Gogo on Select Routes

By Darren MakWed, 11/18/2009 - 10:45

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Air Canada Wi-FiAir Canada has begun offering in-flight wi-fi access on some of its flights from Toronto and Montreal to Los Angeles (and vice versa). Like many other Airlines, now offering this service, it will be powered by Gogo, and I have to say I have heard nothing but good things about their offering.

The Air Canada website mentions that from now, until January 29, 2010 will be a trial period for this service, but I really have to wonder who came up with the pricing model for this? At $9.95 USD for a laptop, or $7.95 for a handheld device... I am not sure how many people are really going to take advantage of this service, while other carriers in the US have been lowering their prices, or finding sponsorships to offer the service for free.

Leaving the debate aside about whether one wants to be connected while in the air, this is a good first step, and hopefully this service will be be expanded to other routes to the US, and then those across Canada in the future! Currently the service is only available when flying over the US, as I believe it is a ground-based system.

It is also not clear at this point, if one can log in with their computer, and then with a handheld device, without having to pay twice. Something I think would make the cost of the service a little more palatable. Perhaps someone who has used the Gogo service on another carrier can answer that question?

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