Today, SPG Platinum Members the world over are rejoicing at news of a new benefit... Free In-Room Internet at more than 940 hotels around the world, starting March 1, 2010.
It has long been a complaint of mine, and thousands of others, that high-end luxury hotels charge for Internet Access, while cheaper, lower-quality hotels often include Internet Access free of charge. The thinking has always been, that the people staying at these properties are either uber-rich or on business expense accounts, and that is why they charge so much for Internet Access, Valet Parking, and in-room telephone calls.
But Starwood Hotels has come through with a benefit for Platinum Elite members (those who stay 25 times or 50 nights a year), with free in-room internet. This is likely in response to Hyatt who offered the same benefit to its top-tier members in 2009, and Fairmont who offers all loyalty program members free internet access.
I know myself, I often take the added cost of Internet into account when booking a room, and have often adjusted my plans to avoid a hotel that doesn't include it or have left the hotel in search of a cafe with free or low hourly rates for Internet access.
